Effective Date: July 1, 2025

This Privacy Policy explains how Dhonnat MyId (“we”, “us”, “our”) collects, uses, stores, and protects your information when using any mobile applications, websites, or digital services (“Services”) developed and published by us.

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide, such as:

• Name
• Email address
• Phone number
• Profile photo (if uploaded)
• Login identifiers (e.g., Google UID or authentication token)

1.2 Device & Technical Information

We may automatically collect device-related information, such as:

• Device model and operating system
• App version
• IP address
• Crash logs and diagnostics
• General usage and performance data

1.3 Location Data (GPS)

Some applications may request access to precise or approximate location for purposes including:

• Delivery or route tracking
• Attendance verification
• Navigation features
• Operational logging

Location access is always requested with explicit user permission.

1.4 Camera & Media Access

Certain features may require access to your device’s:

• Camera (to capture photos)
• Photos or media files (for upload or verification)

1.5 Notifications (FCM Tokens)

We may collect notification tokens to deliver push notifications, updates, and alerts.

1.6 In-App Activity & Analytics

We may collect anonymized analytic data including screen visits, user interactions, and feature usage to improve app performance and user experience.

2. How We Use Your Information

We may use collected information for purposes including:

• Providing and maintaining app functionality
• User authentication and account security
• Improving app performance and troubleshooting issues
• Processing uploads (images, reports, documents)
• Sending notifications and operational messages
• Preventing fraud or unauthorized activity
• Complying with legal obligations

3. Permission Disclosure

Depending on the specific application, we may request the following permissions:

• Location – for GPS-based features
• Camera – to capture photos or documents
• Photos/Storage – to upload or process files
• Notifications – to send important updates

Permissions require explicit approval through system prompts and can be revoked anytime via device settings.

4. Data Sharing & Third Parties

We may share certain data with trusted third-party providers used within our Services, such as:

• Google APIs (Login, Maps, Firebase Services)
• Firebase Authentication, FCM, Analytics, Crashlytics
• Cloud hosting or backend service providers

We do not sell or share your personal data with external advertisers.

5. Data Storage & Retention

We use secure methods to store and protect data, including encrypted communication and restricted server access. Data is retained only as long as required for operational, legal, or security needs.

6. Security of Your Data

While we implement strong security measures, no method of electronic transmission is completely secure. We cannot guarantee absolute protection of your data.

7. Children’s Privacy

Our Services are not intended for children under 13. We do not knowingly collect information from children. Contact us if you believe we have unintentionally collected such data.

8. Your Rights & Choices

• Request access to your data
• Request deletion of your personal data
• Revoke app permissions at any time
• Opt-out of analytics (if available)

To submit a request, contact us at support@dhonnat.my.id.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with an updated “Last Updated” date. Continued use of the Services means acceptance of the updated Policy.

10. Contact Us

• Email: support@dhonnat.my.id
• Website: https://www.dhonnat.my.id